Deming's 14 key principles for management for transforming business effectiveness.
Create constancy of purpose.
Take the lead in adopting the new philosophy.
Cease dependence on inspection to achieve quality.
End the practice of awarding business on the basis of cheapest costs.
Institute training on the job.
Drive out fear.
Break down barriers between departments.
Eliminate slogans, exhortations, and targets.
Eliminate management by numbers, and management by objective. Substitute leadership.
Remove barriers to pride in workmanship.
Institute education and self-improvement.
Put everybody to work to accomplish the transformation.